Terms of Service
Terms of Service
These Terms of Service govern access to and use of https://rilvilo.com, including browsing the website and placing orders. By using the website or submitting an order, you agree to these terms. If you do not agree, please do not use the website.
1. Introduction
This website is operated by Shenyang Zhongying Building Materials Trading Co., Ltd. The company details are provided in the Company Information section of this document and on the website where applicable.
2. General Terms
You must have the legal capacity to enter into a binding agreement under the laws applicable to you. You agree to use the website only for lawful purposes and in compliance with applicable rules. We may restrict access where we reasonably believe that the website is being misused.
3. Products And Services
We make reasonable efforts to present accurate descriptions, images, dimensions, materials, colors, styles, options, prices, and availability for the products listed on the website. The catalogue may include bags and handbags, wallets and card holders, jewelry and fashion accessories, apparel, seasonal decorations, DIY craft kits, and gift or collectible items. Materials differ by product and may include canvas, PU leather, Oxford fabric, nylon, woven-style materials, paper, and other materials stated on the relevant product page. Actual color and appearance may vary slightly due to lighting, screen settings, production batches, or manual measurement. Please review the individual product page and selected options before ordering.
4. Orders And Payment
Submitting an order constitutes an offer to purchase the selected products. An order is subject to availability, payment verification, and acceptance by us. We may contact you to clarify order details or resolve a pricing, stock, or payment issue. Payments are handled by third-party payment providers; we do not intentionally store complete payment card numbers on our website servers. An order confirmation acknowledges receipt of the order request and does not by itself guarantee shipment.
5. Shipping And Delivery
Shipping destinations, available methods, fees, and estimated delivery information are displayed at checkout where available. Processing and transit times may vary according to product availability, destination, carrier capacity, customs procedures, and other circumstances. Tracking details will be sent to the email address provided with the order when tracking is available. Delivery estimates are not guaranteed.
6. Customs, Duties And Taxes
For cross-border orders, import duties, taxes, customs-clearance charges, or other local fees may apply. Unless otherwise stated at checkout or required by applicable law, these charges are the customer's responsibility. Customs inspections and import procedures may affect delivery schedules.
7. Returns And Refunds
Returns, exchanges, and refunds are governed by the Return & Refund Policy. Please review that policy before requesting a return. Any approved refund will generally be sent to the original payment method, subject to the processing time of the payment provider.
8. Customer Responsibility
You are responsible for providing accurate contact, billing, and delivery information and for reviewing product specifications, quantities, and order details before payment. You must not use the website for unlawful, fraudulent, abusive, or unauthorized activities.
9. Privacy
The collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review that policy.
10. Limitation Of Liability
To the extent permitted by applicable law, we are not liable for indirect, incidental, special, punitive, or consequential losses arising from website use or a transaction. We do not warrant uninterrupted or error-free website operation. Nothing in these terms limits liability that cannot lawfully be excluded.
11. Governing Law And Jurisdiction
These terms are interpreted in accordance with applicable laws. Any dispute should first be addressed through good-faith communication. If the parties cannot resolve the dispute, it may be submitted to a court with competent jurisdiction as determined under applicable law.
12. Changes To These Terms
We may revise these terms when necessary. The updated version will be posted on this page and will take effect as stated in the notice or, if no date is stated, when posted. Please review this page periodically.
13. Contact Us
For questions about these Terms of Service, please contact us using the company contact details below.
Website: https://rilvilo.com
Website Operator: Shenyang Zhongying Building Materials Trading Co., Ltd.
Business License Entity: Shenyang Zhongying Building Materials Trading Co., Ltd.
Registered Address: Unit 1-17-2, No. 165-1 Xihe Road, Yuhong District, Shenyang, Liaoning, China
Email: service@rilvilo.com
Customer Service: +1 6086731174