Privacy Policy
1. Overview
Rilvilo respects your privacy. This Privacy Policy explains how Shenyang Zhongying Building Materials Trading Co., Ltd. may collect, use, disclose, and protect information when you visit https://rilvilo.com, place an order, or contact us. By using the website, you acknowledge this policy.
2. Information We Collect
Depending on how you use the website, we may collect information you provide, such as your name, email address, telephone number, billing and delivery address, order details, and messages to customer service. Payment details are handled by third-party payment providers. We may also receive technical and usage data such as IP address, browser and device information, pages viewed, and cookie identifiers.
3. How We Use Your Information
We may use information to process and fulfill orders, arrange delivery, respond to inquiries, provide order and service updates, maintain website functionality, improve products and services, analyze website performance, prevent fraud, protect security, and meet legal obligations. Marketing messages will be sent where permitted and, when required, with your consent.
4. Payment Security
Payments are processed by third-party payment providers under their own security procedures and privacy terms. We use reasonable measures to protect information handled by our website, but no method of transmission or storage can be guaranteed to be completely secure. We do not intentionally store complete payment card numbers on our website servers.
5. Information Sharing
We do not sell personal information. We may disclose information to service providers that support website hosting, payment processing, order fulfillment, shipping, customer communications, analytics, or advertising. Information may also be disclosed where required by law, to protect rights and safety, or in connection with a business transfer. Service providers should use information only as needed to provide their services.
6. Advertising & Analytics Partners
We may use third-party analytics and advertising tools to understand website activity, measure campaign performance, and improve services. These providers may use cookies, pixels, SDKs, or similar technologies subject to their own privacy policies. If AppLovin services are used, AppLovin may process relevant data for advertising measurement, attribution, analytics, or related purposes under its privacy practices. For details, visit https://legal.applovin.com/privacy/. We may also use other providers only where enabled on the website; please consult their respective privacy notices.
7. Cookies and Tracking Technologies
The website may use cookies and similar technologies to remember preferences, support shopping-cart functions, maintain website security, understand traffic, and measure advertising performance. You can manage or block cookies through your browser settings. Some website functions may not work properly if cookies are disabled.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to object to or restrict certain processing. You may also manage marketing preferences. To submit a request, contact us using the details below. We may need to verify your identity before responding.
9. Children's Privacy
The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to address it. If a higher age threshold applies under local law, that law will govern.
10. International Users
Your information may be processed in countries or regions where we or our service providers operate. Data protection rules may differ between locations. Where required, we will take steps intended to provide an appropriate level of protection for cross-border data transfers.
11. Updates To This Policy
We may update this Privacy Policy to reflect changes in our services, practices, or legal requirements. The revised version will be posted on this page with an updated effective date where appropriate. Please review it periodically.
12. Contact Us
For privacy questions or requests, contact Shenyang Zhongying Building Materials Trading Co., Ltd. using the contact information below.
Website: https://rilvilo.com
Website Operator: Shenyang Zhongying Building Materials Trading Co., Ltd.
Business License Entity: Shenyang Zhongying Building Materials Trading Co., Ltd.
Registered Address: Unit 1-17-2, No. 165-1 Xihe Road, Yuhong District, Shenyang, Liaoning, China
Email: service@rilvilo.com
Customer Service: +1 6086731174